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Aerotek: Représentant Service A La Clientèle / Csr

Aerotek

C'est un Temps-Plein job à Montreal, QC publiée le septembre 14, 2020.

** TRAVAIL À PARTIR DE POSITIONS À DOMICILE ***Rejoignez une équipe de représentants du service client qui soutiendra l’une des plus grandes marques automobiles au monde.-Notre client a créé une application qui permet aux conducteurs d’appeler les services d’assistance routière directement depuis leur téléphone, avec une application de type Uber.-Les candidats assisteront les clients qui essaient d’utiliser l’application.

Le client saisit son problème et identifie un support potentiel à proximité (dépanneuses, etc.).-Ils reçoivent des appels entrants et peuvent passer des appels sortants pour aider toutes les personnes qui ont des problèmes ou ont des questions sur l’application.-Parce que c’est une startup, la capacité de se déplacer de manière fonctionnelle dans toute l’organisation, ils devront être prêts à reprendre n’importe quelle tâche qui leur est demandéeNous recherchons des représentants bilingues du service à la clientèle ayant une expérience en centre d’appels.

** WORK FROM HOME POSITIONS***Join a team of customer services reps who will be supporting one of the largest automotive brands in the world.-Our client has created an app that allows drivers to call roadside assistance services straight from their phone, with an Uber like app.-The candidates will be assisting customers who are trying to use the app.

The customer enters their problem and identifies potential support nearby (tow trucks etc).-They receive inbound calls and can place outbound calls to assist any individuals who are having issues or have questions about the app.

Because this is a start up, the ability to move cross functionally throughout the organization, they will have to be willing to pick up any task that is required of themWe are looking for bilingual customer service representatives with call center experience.About Aerotek: We know that a company’s success starts with its employees.

We also know that an individual’s success starts with the right career opportunity.

As a Best of Staffing® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees.

Since 1983, Aerotek has grown to become a leader in recruiting and staffing services.

With more than 250 non-franchised offices, Aerotek’s 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year.

Aerotek is an Allegis Group company, the global leader in talent solutions.

Learn more at Aerotek.Com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .Com for other accommodation options.

However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

The Recruiter is the sole point of contact for questions about this position.